UUKK believes that protecting every member's personal information is a fundamental right. This Privacy Policy clearly sets out what data we collect, why we collect it, and how it is kept secure.
All your personal information and financial transactions are protected with 256-bit SSL encryption. No one outside UUKK can read your data.
UUKK never sells your personal information to third parties. Your data is used exclusively to improve our services.
We collect only the information strictly necessary to provide our services. No unnecessary data is gathered.
You have the right to view, correct, or delete your personal information. Submit a request through our support team at any time.
You can unsubscribe from UUKK promotional messages at any time.
After your account is closed, your personal information will be permanently deleted from our servers within the designated time period.
This Privacy Policy applies to all services on the UUKK (uukk.pro) website and app. By using our platform, you agree to this Privacy Policy.
Under UUKK's Privacy Policy, we collect two types of information — what you provide directly, and what is generated automatically while you use the platform. Our goal is to collect only the data needed to deliver the best possible gaming experience.
| Types of Information We Collect | What Information | Why It Is Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | For age verification and KYC completion |
| Contact Information | Phone Number, Email, Address | For account security and support |
| Financial Information | BKash/Nagad number, transaction history | For payment processing and verification |
| Device Information | IP address, browser, operating system | For security monitoring and fraud prevention |
| Gaming Information | Bet history, game preferences, session duration | For service improvement and responsible gaming compliance |
UUKK's website and app use cookies and similar technologies. Cookies are small data files stored in your browser. They help keep your login session active, remember your preferences, and improve the overall performance of the platform.
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may prevent you from logging into your account.
UUKK uses your information only for lawful and transparent purposes. The core principle of our Privacy Policy is simple — your data exists to give you the best possible service, and nothing else.
UUKK never sells or shares your information with advertisers. Your data is used solely to deliver and improve services on our platform.
A key part of UUKK's Privacy Policy covers how we handle data sharing with third parties. We do not generally share your information with anyone, though there are a limited number of circumstances where it may be necessary.
All third-party partners are contractually bound to uphold our privacy standards. We do not permit them to use your data for their own commercial purposes.
Keeping your information secure is UUKK's top priority. We use industry-standard security technology to protect your data from unauthorised access, modification, or leaks.
Your information is retained for as long as your account is active and for the period required by applicable law. Personal data is generally deleted within 3–5 years of account closure, though this may be extended where legal obligations require it.
UUKK's Privacy Policy recognises several important rights you have over your data. Contact our support team to exercise any of these rights.
Under UUKK's Privacy Policy, collecting information from anyone under the age of 18 is strictly prohibited. Our platform is exclusively for adults. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
If you believe a minor in your household is using UUKK, please notify our support team immediately. We will take prompt action.
As UUKK is an international platform, your data may in some cases be processed on servers outside Bangladesh. However, all such transfers are carried out in accordance with international data protection standards and with appropriate security measures in place.
UUKK reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or via a platform notification. The date of the latest update is always shown at the top of this policy. Continued use of UUKK after any changes constitutes your acceptance of the revised policy.
For any questions, requests, or complaints regarding your data, please contact our support team directly. We aim to respond within 48 hours.
Email: [email protected] — Write to us in Bengali and we'll reply in Bengali. Support hours: 7 days a week, 24 hours a day.